Refund & Cancellation Policy

At 213HV, we aim to provide you with the best possible service. However, we understand that plans can change. Below are our guidelines regarding refunds and cancellations:

Cancellations Made More Than 48 Hours Before Pickup:

Full refund of the booking amount will be provided.

No cancellation fees will be charged.

Cancellations Made Within 48 Hours of Pickup:

A cancellation fee equivalent to 20% of the total booking amount will be charged.

The remaining amount will be refunded.

No-Show Policy:

If you fail to pick up the vehicle at the scheduled time without prior notification, no refund will be provided. Early Return Policy:

If you return the vehicle before the agreed rental period ends, no refunds will be issued for the unused days.

Processing Time:

Refunds will be processed within 7-10 business days, depending on your bank’s processing times.

If you need to modify or cancel your reservation, please contact our customer support team at least 48 hours before your scheduled pickup.